KENYA CIVIL AVIATION AUTORITY SERVICE CHARTER
VISION
A vibrant, safe, secure and sustainable civil aviation system
MISSION
To manage, promote and develop a sustainable, safe and secure civil aviation system through effective oversight, economic regulation of air transport, provision of air navigation services and delivery of quality training.
SERVICES | REQUIREMENTS | COST | TIME |
General enquiries and acknowledgments | Written/oral enquiry | Free | 1 Day |
Enforcement | Conclusion of enforcement cases and submission of enforcement reports and recommendation after completion of investigation process | N/A | 14 days |
Approval of Security Programs | Letter of Application and Security Manual | Ksh 5,000 | 30 Days |
Approvals of Masts and other structures | As per the Aerodrome Regulations subsequent to the submission of requisite documents | Ksh 15,000 – 40,000 | 15 Days |
Approval of Aerodrome Manuals & other documents | As per the Aerodrome Regulations | Ksh 2,000 – 10,000 | 30 Days |
Consultancy on air navigation obstacles/intrusions/structures per report | As per the Aerodrome Regulations and Letter of application | Ksh 10,000 | 15 Days |
Initial issue of ATPL/CPL/PPL/SPL/ATC and Flight Dispatch License | As per relevant KCARS PEL | Ksh 1000 – 8,000 | 7 days |
Issuance of ANSP Certificate (Initial) | As per the certification of the ANSP Regulations | Ksh 380,000 | 180 Days |
Issuance of ANSP Certificate (Renewal) | As per the certification of the ANSP Regulations | Ksh 210,000 | 90 Days |
Approval of ANSP Manuals/ Documents | As per the certification of the ANSP Regulations | Ksh 2,000 - 10,000 | 30 Days |
Validation/Renewals of ATPL/CPL/PPL, ATC, Flight Dispatch and Flight Engineer Licenses | As per relevant KCARS PEL | Ksh 2,000 – 8,000 | 5 Days |
Issue/Renewal of Cabin Crew Member | As per relevant KCARS PEL | Ksh 700 - 4,000 | 4 Days |
Certificate, I/R, Flight Instructor, Flight Radio | |||
Telephony Operator License | |||
Registration of Aircraft | As per relevant KCARS PEL | Ksh 6,000 – 60,000 | 10 Days |
Ad - hoc Permit/Short Term Licence | Application online for permit attaching applicable documents | USD 50 - 800 | 3 Days |
Aircraft Lease Approval | Submission of application, fee payment and relevant documents | USD 150 | 10 Days |
Temporary License | Submission of application, fee payment and relevant documents | USD 1000 | 10 Days |
Initial Issue, Renewal and Variation of Air Service Licence | Submission of application, fee payment and relevant documents | USD 300 – 1500 | 120 Days |
Initial issue and renewal of AMEL, | As per relevant KCARS | Ksh 2,000 - 5,000 | 5 Days |
Approval of aircraft and technical manuals | AMO/AOC requirements | Ksh 3000 – 10,000 | 90 Days |
Initial issue of Certificate of Airworthiness (C of A) | Completion of inspection and certification requirements | Ksh 3,000 - 35,000 plus Ksh 2,700 per additional 500 Kgs | 5 Days |
Renewal of Certificate of Airworthiness (C of A) | Completion of inspection and certification requirements | Ksh 3,000 - 15,000 plus Ksh 2,700 per additional 500kgs | 3 Days |
AMEL Type Rating/ Conversion/Validation | Issuance of applicable exam results | Ksh 2000 – 8,000 | 10 Days |
TBO Escalations/ Acceptance/ Approval of major modification or repair | Submission of an application, payment of fees | Ksh 8,000 | 3 Days |
Approval of a Maintenance and Repair Organization (MO) | Completion of 5 Phase certification process as per relevant KCARS | As per current AIC 5/12 | 26 Days |
Issue of Foreign AMO | Facilitation of inspection and submission of an acceptable CAP or closure of safety issue as applicable to 4th Phase | As per current AIC 5/12 | 20 Days |
Renewal of Approved Maintenance Organization (AMO) | Facilitation of inspection and submission of an acceptable CAP or closure of safety issue as applicable to 4th Phase | As per current AIC 5/12 | 10 Days |
Amendment of AMO Rating/Scope of work | Facilitation of inspection and submission of an acceptable CAP or closure of safety issue as applicable | As per current AIC 5/12 | 5 Days |
Issuance of letter of verification for Duty exemptions | KCAA spares verification requirements | USD 8 – 1302 depending on value of the equipment/spares | 2 Days |
Issue of Noise Certificate | Submission of an application, payment of fees | As per AIC | 6 Days |
Special flight permit | Airworthiness regulation | Ksh 8,000 – 75,000 | 3 Days |
AOC initial issue/Renewal | Completion of 5 phase process as per applicable Regulations for initial issue/renewal | Ksh 80,000-250,000 | 5 Days |
Aircraft Inspection for AOC inclusion | As per AOC & Admin. Regulation 22 | Ksh 30,000 - 50,000 | 4 days |
Aircraft Inspection for FOC/Fleet Addition | As per AOC & Admin. Regulation 22 | USD 500 - 1000 | 3 Days |
Simulator Inspection | As per AOC & Admin. Regulation 183 | USD 1000 | 5 Days |
Designated check pilot | - | - | - |
Feedback to request for admission of new students | Filled application forms and payment of application fee | Ksh 1000 | 5 Days |
Issuance of Transcripts and Certificates | Application form and clearance certificate | Free | 2 Days |
Conferencing/Catering/Accommodation/Sports and other Hospitality Services | Booking and/or payment | As per EASA Price List | 1 Day |
Processing of NOTAM | Data meets requirements | Free | 10 min |
Accepting Flight Plans (AIM) | Meets ICAO/ National requirements | Part of ANS Charges | 20 min |
Pre- Flight Information Bulletin (PIB) - (AIM) | 1. Route of flight | Included in ANS Charges | 5 min |
Verbal Briefing | 1. Route of flight | Included in ANS Charges | 5 min |
Processing of Aeronautical Information/ Data | Must be from an authorized aeronautical data originator/ Provider | Included in ANS Charges | 2 weeks for AIC and AIP Supplements. |
Sale and subscription of Aeronautical Information products | Proof of payment | New AIP & AIC | Ksh. 13,500 local purchase |
USD 255 International purchase | |||
Aeronautical Information Products Annual Products Annual Subscription | Ksh. 3,500 local subscription | ||
USD 75 International Subscription | |||
Subscription to Aeronautical Information Products | Proof of payment | New purchase (AIP &AIC): Local Ksh 13,500 Foreign USD 380 | Annual subscription: |
Air traffic Services | Flight plan | Included in ANS Charges | 1. Within 15 minutes |
Start-up clearance, Taxi clearance, ATC clearance | Filed flight plan | Part of ANS Charges | 3 min |
Initial Search and Rescue Coordination | Aircraft in distress, accident, forced landing or request by appropriate organization | Free | 1 min |
Feedback of preliminary ATC Incident Investigation report | Reports received from Operator, pilot and/ or air traffic controller | Free | 60 Days |
Registration at international beacon | Data form filled by operator | Free | 1 working day |
Availability of NAVAIDS | On board equipment | Included in ANS Charges | Better than 97% all the time. Less than 24hrs back to service in case of failure |
Provision of SSR mode 's' codes to air operators | 1. As per AIC 3/07 | US $ 75 | 2 days |
Registration of ELT/PLB/EPIRB | Filling the ELT/PLB/EPIRB form | Free | 24 hrs |
Allocation Of SSR (Mode S) Code | Registered Aircraft in the Kenya Aircraft Registry | 75 USD | 2 Days |
Creation of e-services account for mandatory Occurrence Reporting | Submission of service providers' safety email address, mobile number and scan of safety Manager acceptance letter to SSP office on email | Free | 1 Day |
Processing of request for Credit Facility | Request letter and guarantee based on monthly turnover | Free | 5 days |
Processing of payments to suppliers | Requisite claim documents (invoice and evidence of service/goods delivery) | Free | 22 Days |
Complaint Handling and Resolution | Written complaints | Free | 30 Days |
